Better customer experiences.
through AI Agents.
Transform your customer interactions with intelligent AI agents, omnichannel automation, and real-time insights. Customize workflows to fit your team and deliver faster, smarter service across every channel.
AI FOR SERVICE
Turn frustration into seamless support with AI
Convert uncertainty into answers by leveraging AI to give customers clear responses in real-time, while providing agents with the necessary details to handle inquiries with confidence.
Integrated with call center infrastructure
Empowered Agents
Real Business Value
Scalable Solutions
Improve outcomes
Drive better customer experiences and better business outcomes.
Reduce customer effort
Resolve customer issues by accurately interpreting complex queries and taking action in alignment with company knowledge and policies.
Improve CSAT and NPS
Dramatically boost CSAT and NPS thanks to shorter call times, increased accuracy, and an overall improved experience.
Scale anytime, anywhere
Your voice agent is always-on, scaling to manage demand spikes anywhere in the world, day or night.
Transform your customer experience
with Seela ai
Agent that do actions
Omnichannel support
Provide consistent and intelligent customer service across all channels, including chat, email, social media, and voice.
Automated workflows
Engage customers with human-like conversations powered by advanced natural language understanding.
Natural conversations
Automate routine tasks and processes to improve efficiency and reduce response times.
Sentiment analysis
Analysis of customer feedback
Understand customer emotions and feedback to enhance service quality and satisfaction.
Contextual interactions
Deliver personalized experiences by leveraging customer data to provide relevant and timely responses.
Seamless integration
Integrate with your existing CRM and support systems to streamline workflows and enhance customer service efficiency.
360° customer view
Automated intent tagging
Automatically categorize and tag customer intents to streamline support and improve response accuracy.
Identify actions
Enhance customer interactions by recognizing and responding to specific actions and requests efficiently.
Personalized experiences
Deliver tailored customer experiences by understanding individual needs and preferences through intent analysis.
Comprehensive insights
Advanced analytics
Gain deep insights into customer behavior and preferences with advanced analytics and reporting tools.
Real-time analytics
Identify trends, measure satisfaction, and optimize your customer service strategies for better outcomes.
Instant alerts
Make data-driven decisions to enhance customer experiences and drive business growth.
Agentic AI for Customer Service
Revolutionize customer service with intelligent AI agents that deliver personalized, context-aware support around the clock.
24/7 support
Deliver support with AI agents even when your human agents are away.
Human-like
Deploy AI agents that are indistinguishable from your human agents.
Always contextual
Provide personalized, context-aware service every time with AI agents.
Personalized
Tailor AI agents for specific engagements, even individual interactions.
AI that knows your customers
Achieve clear, impactful results without the complexity.